Why Freightera?
Reviews from our customers
Recent 
Reviews
TAMARA MENDEZ
1 Review
August, 2024
1 Review
August, 2024
As a first time freight shipper, all my needs and concerns were met with exemplary customer service. The prices were more than competitive, they were the lowest around. Their service representatives go above and beyond, they were so patient and helpful. I must have had a thousand questions and they kindly answered them all. No need to search anywhere else, Freightera is your one-stop-shop for all your freight shipping needs. Thank you Freightera, I will be seeing you again real soon!
KYOTO COFFEE
1 Review
July, 2024
1 Review
July, 2024
Honestly an amazing company to deal with — my representative makes everything flow so smoothly — even when I make mistakes — changed the face of my business…
HOWARD WEBB
1 Review
June, 2024
1 Review
June, 2024
Freightera has revolutionized the 3PL freight service industry with their unmatched efficiency, reliability, and customer-centric approach. Their user-friendly platform streamlines booking, tracking, and managing shipments, saving valuable time. With a robust network of trusted carriers, Freightera ensures our shipments always arrive on time and in perfect condition, providing us with peace of mind. Their exceptional customer service is always ready to assist, resolving any issues promptly and professionally.
Kai Holloway
1 Review
May, 2024
1 Review
May, 2024
I have used Freightera extensively for LTL shipments. I've used other online brokerages and Freightera is simply the best. Their online quoting system is quick and very easy to use with great pricing. Selecting a carrier is just as easy. The system is automated so I just enter some info and the shipment is booked and I'm sent a BOL & shipping labels. Hassel free. They also provide great customer support.
Overall this is a well designed platform backed by a good support staff. I highly recommend.
Overall this is a well designed platform backed by a good support staff. I highly recommend.
Forrest Montgomery
3 Reviews
April, 2024
3 Reviews
April, 2024
Excellent customer service from the very beginning. I will be retuning for future LTL and freight shipment needs. Also a big shout out to Dusan for ensuring my shipments were adjusted to reflect some last minute changes to the order. Great to see a company like this setting such a stellar example in such a fast paced industry.
Patrick
2 Reviews
March, 2024
2 Reviews
March, 2024
The customer service at this company is phenomenal. The website is simple, quick, and easy to use and understand. If you have any questions, their chat support or call centre is always available. Finally, they offer discounts on freight shipments despite already having all the best pricing. 5 stars.
Shout out to Nevena for all her great work!
Shout out to Nevena for all her great work!
Chris Holbrow
1 Review
February, 2024
1 Review
February, 2024
Truly loved my first experience with Freightera.
The site was easy to navigate, selecting carrier and prices was quick and easy to do, and most of all their polite and curtious staff provided quick and clear communication. My product arrived on time based on the estimated delivery date, which was a relief!
Unfortunately the local delivery service was something to be desired, but I wouldn't hold that against Freightera. The carrier who dropped off my order came in an unmarked box truck, which was likely cross docked and transferred to another carrier prior to arriving at our destination.
I'll definitely be using Freightera again when requesting deliveries across Canada.
The site was easy to navigate, selecting carrier and prices was quick and easy to do, and most of all their polite and curtious staff provided quick and clear communication. My product arrived on time based on the estimated delivery date, which was a relief!
Unfortunately the local delivery service was something to be desired, but I wouldn't hold that against Freightera. The carrier who dropped off my order came in an unmarked box truck, which was likely cross docked and transferred to another carrier prior to arriving at our destination.
I'll definitely be using Freightera again when requesting deliveries across Canada.
Erin Muir
1 Review
January, 2024
1 Review
January, 2024
I'm very happy my experience. Scheduling was easy and quick. I was able to get booked and my inventory picked up all within 24 hours. Customer service was great. They were always very quick to respond, they walked me through the entire process and found me a great deal. I would definitely use Freightera again.
Roy Salzsauler
6 Reviews
December, 2023
6 Reviews
December, 2023
Everything went so smoothly. Sounded too good to be true so we were skeptical. It was truly a pleasure to work with Freightera and we will do so again when we require freight services. We particularly appreciate the personal service if there are any questions.
Don Culig
2 Reviews
November, 2023
2 Reviews
November, 2023
Always a pleasure dealing with Freightera. I’ve used their service for over 2 years whenever I have to bring pallets from USA to Canada.
The rates their system provides is usually close to half what the carriers would quote me directly.
Their chat feature is a faster response time than almost any other I’ve dealt with - it doesn’t feel like they’re fielding 5 other clients at the same time.
Will continue to use
The rates their system provides is usually close to half what the carriers would quote me directly.
Their chat feature is a faster response time than almost any other I’ve dealt with - it doesn’t feel like they’re fielding 5 other clients at the same time.
Will continue to use
Paatrick
1 Review
October, 2023
1 Review
October, 2023
Fantastic company and easy-to-use service.
Fast service with great rates. My rep always Nevena goes above and beyond in assisting with quotes and shipments.
I used 4-5 different freight carriers, but I'm pretty much stuck with Freightera now because their rates and service are unbeatable.
I've been using them for 2 years now and highly recommend them.
Fast service with great rates. My rep always Nevena goes above and beyond in assisting with quotes and shipments.
I used 4-5 different freight carriers, but I'm pretty much stuck with Freightera now because their rates and service are unbeatable.
I've been using them for 2 years now and highly recommend them.
CHN Trucks
23 Reviews
September, 2023
23 Reviews
September, 2023
Wow i am amazed in todays world you can get this kind or communication and service. Spoke to Lana on the phone and Yelena by email. Both just stick to facts and make it easy to book an LTL. Makes it so easy to get parts shipped from A to B, they even head south of the border. Well done ladies, we will be using you again.
G T
7 Reviews
July, 2023
7 Reviews
July, 2023
Honest, efficient, and conscientious service...I really appreciate the way they communicate and troubleshoot!...looking forward to being a customer again and again
Jonilda Lici
1 Review
June, 2023
1 Review
June, 2023
Shipping from USA to Canada went really smoothly. Pick up and delivery happened withing the estimated time. Customer service was available to help and prompt with replies. Definitively will try again shipping through Freightera.
Matt Adam
14 Reviews
May, 2023
14 Reviews
May, 2023
I have been in Logistics industry for a long time and impressed on the detailed process, and the most comprehensive price quote. I love the fact that they follow up on each and everyshipment we did with them. I wished I had known them long time, that would have saved me a lot of headache. I can't fit all the good things I want to say about them, but I will just sum it up and say "Nothing to Compare", they are second to none and I appreciate their customer service.
Thanks
Thanks
P G
12 Reviews
March, 2023
12 Reviews
March, 2023
Excellent experience working with Freightera. They made the process simpler.
Justin Louie
2 Reviews
February, 2023
2 Reviews
February, 2023
Very easy online booking system and very good customer service.
Bill Lewington
1 Review
February, 2023
1 Review
February, 2023
Just booked first shipment through Freightera. Probably the best website for quotes, especially for Canada. We've used many online shipment quoting services for over 15 years. Nice to see a company investing in proper online tools.
Really liked the destination address check for business or residential as sometimes customers are not truthful.
Will add more after we process a bunch more shipment. We would definitely recommend Freightera for other B2B shipping transactions.
Really liked the destination address check for business or residential as sometimes customers are not truthful.
Will add more after we process a bunch more shipment. We would definitely recommend Freightera for other B2B shipping transactions.
Bruce Engel
2 Reviews
January, 2023
2 Reviews
January, 2023
This is the 2nd shipment I have used Freightera for.
The price was very competitive.
Once I placed the order, they took over and accomplished the pickup and delivery professionally and without incident.
I was kept informed by email during every step of the shipping process and was notified when the shipment had been delivered.
If you need a reliable, cost effective freight forwarder, I recommend considering Freightera.
The price was very competitive.
Once I placed the order, they took over and accomplished the pickup and delivery professionally and without incident.
I was kept informed by email during every step of the shipping process and was notified when the shipment had been delivered.
If you need a reliable, cost effective freight forwarder, I recommend considering Freightera.
Phil Majak
1 Review
December, 2022
1 Review
December, 2022
I have worked closely with the Freightera team for the past few years as one of their asset-based transportation providers. Their dedication and transparency to solving problems and growing the business together has been phenomenal. A+
JK
1 Review
November, 2022
1 Review
November, 2022
I received super professional, courteous and fast service from Simona. They have good rates. This is my "go-to" company for all my shipping services. I highly recommend.
N Laurencic
56 Reviews
October, 2022
56 Reviews
October, 2022
Great company to work with. Amazing customer service. Good cargo shipping rates, and easy to use.
Samer Osman
21 Reviews
September, 2022
21 Reviews
September, 2022
Professional services, affordable prices, and prompt responses.
David Dupont
2 Reviews
September, 2022
2 Reviews
September, 2022
Super devoted team, easy shipping logistics, and great prices. I highly recommend it!
Dimo Catz
2 Reviews
August, 2022
2 Reviews
August, 2022
First time using Freightera and boy did they deliver. My assigned agent Sara was the best. From beginning to end she went above and beyond. Being in the customer service industry myself, I learned truly what it means to give it your all. Freightera, Sara is truly a gem. Because of her, you have gained a customer. Looking forward to working again with Sara in the future.
Alex Bushell
127 Reviews
July, 2022
127 Reviews
July, 2022
First time using Freightera, shipped a skid of containers across the US and it was so easy it almost seemed too good to be true. Turns out, it was true! My shipment arrived on time and there were no issues. Will use again!
Davin Tarant
1 Review
June, 2022
1 Review
June, 2022
Great experience using Freightera, they were more flexible than the other shipping company I was going to use. Super friendly and really great communicators. Highly recommend.
Bara Seyam
8 Reviews
May, 2022
8 Reviews
May, 2022
Shipping with Freightera is simple and the site is very user-friendly. The rates are very good as well. The customer service agent (Elena) was very professional and reliable. She answer my questions very quickly, and she also follow up to make sure that everything was going well. I will definitely continue to use Freightera for all my business's shipping needs. It is also a big plus that I got to speak to an agent in a timely manner without the long dreadful wait times.
Avsar Celik
14 Reviews
May, 2022
14 Reviews
May, 2022
I worked with Freightera for a small shipment and they made a really good job. Their online system is very user friendly to get an estimate and place your order. They also kept me updated during the shipping and followed up with a courtesy call. I will definitely work with them in the future.
Shane Wilson
1 Review
May, 2022
1 Review
May, 2022
Easy to use, better rates than I could get elsewhere, pickup and delivery for my pallet were on time and went smoothly. They give rates from lots of carriers so you can pick the one you're comfortable with. Will be using again
Terri-Sue Clare
4 Reviews
April, 2022
4 Reviews
April, 2022
What a great find. If you want to get trucking quotes without going to several different companies to do that so you can compare pricing, here is the place to go. Great communication with everyone, easy to use site, product picked up on time and arrived at the delivery address with no issues.
Brett Hunter
1 Review
April, 2022
1 Review
April, 2022
The service was extremely helpful making the whole process a breeze. Top that with the great prices and how quick everything was; well worth five stars.
Bassel Moussa
3 Reviews
April, 2022
3 Reviews
April, 2022
Next-day pick up, user-friendly interface, and great shipping rates. Will definitely use them again.
Kennedy Collins
1 Review
March, 2022
1 Review
March, 2022
Great experience overall on our first shipment with Freightera. Easy to navigate website and array of quotes from different carriers. Flexible when I needed to change the pick-up date, reasonably priced, and delivered safely and on time. The customer service was great throughout, including a nice follow-up. Will use again.
Scott Grady
1 Review
February, 2022
1 Review
February, 2022
Excellent service throughout the whole process, very attentive to our needs.
Rene Membreno
2 Reviews
February, 2022
2 Reviews
February, 2022
Great service, as usual! I'm very pleased, thank you so much.
Jeff Albert
17 Reviews
January, 2022
17 Reviews
January, 2022
1st time using your service and I am very impressed. You are the Expedia of freight for sure! No need to go anywhere else. Thanks, Jeff
Paul Higgins
3 Reviews
January, 2022
3 Reviews
January, 2022
Great service for a transfer I did between warehouses. Easy platform, great price, quick service, and responsive customer service that were great every step of the way.
Saif Khandaker
3 Reviews
December, 2021
3 Reviews
December, 2021
Professional, transparent & easy to work with. Shipment was delivered in a timely manner without any issues.
Stephanie Larsen
3 Reviews
October, 2021
3 Reviews
October, 2021
Exceptional customer service and definitely the best shipping rates by far. Highly recommended!
Faizan Sheikh
1 Review
October, 2021
1 Review
October, 2021
Had a smooth experience with them, will definitely be using them for all my Shipments in the future. Seamless process, they contacted me at every step and went above and beyond to make sure i was happy with the service. Nevena handled my shipment personally and it was comforting to know that someone is actively taking responsibility for my Shipment!
Rachel Hlavaty
1 Review
September, 2021
1 Review
September, 2021
Super responsive, and great service! Kept us updated and on track the entire shipment. Very pleased with how quick and reliable the team was. Highly recommend.
CASEY SCHORR
4 Reviews
September, 2021
4 Reviews
September, 2021
Great way to get various realtime quotes and then ship LTL freight. Much less expensive than working with carriers directly. Excellent service via chat or phone.
Hayley Mullins
2 Reviews
August, 2021
2 Reviews
August, 2021
The customer service was amazing. Pricing is competitive. Fast Pick Up. They really made the whole process easy!
LAURA SANTINO
4 Reviews
July, 2021
4 Reviews
July, 2021
Such great value and so professional! Made our shipment smooth and easy. Thanks!
Ralf Schneider
1 Review
June, 2021
1 Review
June, 2021
We were looking for an easy to use shipping solution for our customers in the USA. Freightera has an easy to use website, a long with great customer service! The price was 25% less than the next lowest price! We’re looking forward to many more shipments with Freightera!
Kariba Beverages Canada
2 Reviews
May, 2021
2 Reviews
May, 2021
Freightera is the last logistics partner you will ever need. They handled our cross-border LTL load, on time, professionally whilst offering very competitive rates. A five star Freight company!
CleanerThinking experience
1 Review
April, 2021
1 Review
April, 2021
What a great team. Very professional and responsive. Load was shipped from the US into Canada without any issues. We have used other companies in the past with varied results. The Freightera team actually cared as much about the delivery as our company did. A rare find these days. Don't hesitate - give them a shot.
DANIEL CORREA
1 Review
March, 2021
1 Review
March, 2021
Freightera has excellent service, price and quality. I sent a pallet from Toronto to Quebec and the delivery time for the shipment was 24 hours. They give quotes quickly and professionally. I definitely recommend Freightera's service.
Matt Sandrin
2 Reviews
February, 2021
2 Reviews
February, 2021
We made our first shipment with Freightera; booked last week and picked up today. We saved our customer more than 50% of their shipping by using this service and they were blown away. The interface was simple and fast and made it easy to book the shipment. Great work over there. We'll be using Freightera anytime we can in the future.
Rod Jones
1 Review
February, 2021
1 Review
February, 2021
My first cross border shipment. Freightera staff was very professional and everything was arranged in less than an hour including brokerage. I will be using Freightera for our shipping going forward!
Anna P
228 Reviews
February, 2021
228 Reviews
February, 2021
First time user of Freightera & the website was extremely user friendly. I was able to find a great price to ship two pallets to Corner Brook, Newfoundland. Our freight was picked up on schedule and we were provided a tracking # to follow our shipment the whole way. It arrived with no issue & there were no hidden fees. Great experience all around.
Ian Everest
15 Reviews
January, 2021
15 Reviews
January, 2021
Had a great experience with have a truck cab shipped from the US to Canada. It was a very large item. What really made the experience great was how Freightera handled an issues that arose... I was very happy with the ease of booking the shipment and how they were there to help me when an issue arose with this being my first cross border shippment with a large item. I would use them again and I will recommend them to my friends.
Matt Bonin
11 Reviews
January, 2021
11 Reviews
January, 2021
If you're looking for a great company to handle your freight needs Freightera checks all the boxes. Competitively priced and the customer service is top notch! Keep up the great work:)
Terry Thorne
1 Review
January, 2021
1 Review
January, 2021
I always check Freightera quotes before shipping and they're always (knock-on-wood) much cheaper than quotes we receive directly from the shipping companies. I love the fact that it's pretty much automated and instant, so we don't have to call and get a custom quote every time we're looking at something…
George Banfield
2 Reviews
January, 2021
2 Reviews
January, 2021
I have used Freightera for two shipments so far. Each time I instantly received multiple competitive options with great timelines. Each time the execution was seamless and the freight was delivered ahead of schedule. I will be procuring all my LTL freight with Freightera from now on.
HST Dealer
1 Review
January, 2021
1 Review
January, 2021
They are giving very good price for ship freight from USA to Canada. Everything went smoothly, I can see every step, it make me so relief. They even able to help me find out when it the appointment which amazon sales not able to answer the question. Will continue doing business which Freightera. Thank you very much for your hard work.
Patricia Livingstone
3 Reviews
December, 2020
3 Reviews
December, 2020
Freightera was able to get a shipment of TempWalls from the plant in Ontario to Kelowna over the holiday season. Flex Structure was able to deliver these much needed TempWalls to Interior Health's Pandemic Assessment centre in Kelowna. Thank you Freightera.
SORAB VESUNA
16 Reviews
July, 2020
16 Reviews
July, 2020
We are a small business and having purchased some equipment from USA were looking to ship it to Burnaby, BC. We don't have any experience in shipping and didn't need any. Using Freightera was very straightforward, simple and fast. They were super responsive and competitive. Great job Freightera. Thank you.
MATHIEU SASSEVILLE
70 Reviews
July, 2020
70 Reviews
July, 2020
Very easy to quote, book and track shipments. For someone new to logistics, it really makes things simple, with great prices too! Will use again!
BARBARA BIKADI WEISZ
1 Review
July, 2020
1 Review
July, 2020
Even though we had some difficulties with the trucking company, Freightera was very helpful to assist until shipment arrived. I highly recommend their services.
JOCELYN PERRY
10 Reviews
June, 2020
10 Reviews
June, 2020
Best freight company ever! Easy fast shipping quote and humans are available Via phone and email if you need some help. I will only ever use Freightera for all my shipping needs! Wonderful service and pricing! The best!
TERRY THORNE
1 Review
June, 2020
1 Review
June, 2020
We set up our first shipment with Freightera entirely online and in under 15 minutes... We needed to get a freight quote ASAP... Freightera was the only site out of 8 that we tried that actually gave us quotes instantaneously and their prices were excellent. We placed the order, paid Freightera for the freight, and the item shipped and arrived without any issues. In the past I've missed auctions that I should have jumped on, and bought things that cost far too much to ship, so I'll definitely be using Freightera more in the future.
PATTI PAYNE
1 Review
May, 2020
1 Review
May, 2020
We have used the services of Freightera a few times now transporting products to other provinces and they have been amazing. Very professional and immediate treatment. We had a last minute cancellation and we refunded 100% of our money, expecting to have a fee to pay. The employees go above and beyond to make sure that your shipment goes smoothly as possible.
LAURA MEADE
1 Review
March, 2020
1 Review
March, 2020
Amazing customer service and extremely fair pricing. The staff worked with me on how to best prepare my item for shipment and were extremely helpful. Honestly I have nothing bad to say and it kind of seems too good to be true as it is hard to find companies like this that are actually this helpful! Thank you for your service...
PROVOST GLASS & DOOR
3 Reviews
February, 2020
3 Reviews
February, 2020
We just received our first shipment with Freightera from PA USA to AB Canada and I must say it was a very good experience. I would highly recommend their services and we will definitely be using them again.
LUUMI LIFE
1 Review
February, 2020
1 Review
February, 2020
Fast, economic, and better tracking and customer support than ANY of the other logistics companies I have used in the past. Definitely recommend checking them out.
STORE FIXTURE SHOWCASE
1 Review
October, 2019
1 Review
October, 2019
We use FREIGHTERA to ship 2 pallets to USA customer. The shipment goes very smoothly. Fast and safe. And the freight [price] is quite reasonable. Much cheaper than other suppliers. Will definitely use FREIGHTERA services next time.
ELLEN CHEN
2 Reviews
October, 2019
2 Reviews
October, 2019
Great service with very competitive rate. Information and process is always updated. Love it!
MICAELA CARRON
4 Reviews
October, 2019
4 Reviews
October, 2019
So glad I found Freighera!! Previously I had to consistently spend hours searching for pricing for our large shipments, answering the same questions for each carrier, waiting days for a response and having to remember to follow up, still not confident I was getting the best price out there...
MEET THE MOOSE
6 Reviews
March, 2019
6 Reviews
March, 2019
We were quite hesitant to try out Freightera for our regular shipments from the US to Canada, however the experience with very first shipment with Freightera turned out to be extremely smooth which was supported by excellent and professional customer support. I had over 12 queries ranging from BOL, custom packaging, pickup time, amendments on BOL, delivery time and more...
NADIR CHAUDHRY
2 Reviews
February, 2019
2 Reviews
February, 2019
I recently used Freightera for an LTL shipment cross-border for my business for the first time.
My shipment was picked up, transported and delivered without any issues. The experience was seamless, and the pre and post customer service was outstanding. I found the rates to be very good as well, and the ratings that they give the carriers seem to be very...
My shipment was picked up, transported and delivered without any issues. The experience was seamless, and the pre and post customer service was outstanding. I found the rates to be very good as well, and the ratings that they give the carriers seem to be very...
KURT UY
21 Reviews
February, 2019
21 Reviews
February, 2019
Excellent customer service!
I can't say enough about how they took care of me especially since it was my first time. They were the only company that was so helpful over the phone without constantly asking me to go to their website. Shout out to Helio and Henrique who made my experience even better! Definitely going to continue to use them again.
I can't say enough about how they took care of me especially since it was my first time. They were the only company that was so helpful over the phone without constantly asking me to go to their website. Shout out to Helio and Henrique who made my experience even better! Definitely going to continue to use them again.
CARLOS BARROZZI
1 Review
January, 2019
1 Review
January, 2019
If there was a way to give 6 stars, I'd give them 6.
While we are fairly experienced importers directly from China into the US, we had never shipped from Canada. Rebecca, our logistics coordinator extraordinaire, was knowledgeable, communicative and helped ensure that our merchandise was picked up on the correct day/time and delivered at a good price to our Amazon...
While we are fairly experienced importers directly from China into the US, we had never shipped from Canada. Rebecca, our logistics coordinator extraordinaire, was knowledgeable, communicative and helped ensure that our merchandise was picked up on the correct day/time and delivered at a good price to our Amazon...
MASOUD HK
6 Reviews
December, 2018
6 Reviews
December, 2018
Freighera is usually my number one choice for shipping inside Canada and USA.
The customer service team is very responsive and they do their best to assist and help in any way they can. Their online system is also a very nice and convenient way of tracking invoices and orders. I would highly recommend Freightera to anyone who likes to experience a smooth and easy...
The customer service team is very responsive and they do their best to assist and help in any way they can. Their online system is also a very nice and convenient way of tracking invoices and orders. I would highly recommend Freightera to anyone who likes to experience a smooth and easy...
AUBURN BAY COMMUNITY ASSOCIATION
1 Review
November, 2018
1 Review
November, 2018
It was our first time shipping from the USA to Canada and they were the best quote for our shipment.
We are a small non-profit group and had to use (3) quotes. I had asked for same day pickup, with the expectation of it to be next day, but they were able to make it. We are impressed with the level of service. I hope the remainder will be the same with the delivery of the product. They will be our first...
We are a small non-profit group and had to use (3) quotes. I had asked for same day pickup, with the expectation of it to be next day, but they were able to make it. We are impressed with the level of service. I hope the remainder will be the same with the delivery of the product. They will be our first...
